DOWNLOAD YOUR ITIL® PRACTITIONER INFOGRAPHIC
For those that currently hold the ITIL® Foundation certificate and have learned about the ‘what’ and ‘why’ with Foundation, you now have the opportunity to learn the ‘how to’ with Practitioner level training.
- Learn SKILLS AND TECHNIQUES focused on improving organisational Change Management, communication and measurement and metrics
- ITIL® Practitioner gives individuals the PRACTICAL SKILLS required to drive service improvement initiatives – which are not covered at Foundation level
- Learn how to LEVERAGE GOOD PRACTICES from other philosophies, methodologies and frameworks outside of the ITIL core, such as DevOps, Lean and Agile.